sims 4 says trial ended? [ Edited ]

[Maliaaa12]

I bought sims 4 about a year ago and then suddenly sims 4 wouldn't open and in origin it said trial ended? I really don't want to re buy the game I have a ton of packs that I've bought. please help I've searched every where and nothing has worked.

[roberta591]

@Maliaaa12 Did you ever install and run the trial version? If you did, did you unistall the trial version BEFORE you installed the full version you bought?