sims 4 "input not supported"

by GrimReaper0210
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sims 4 "input not supported"

★★★ Newbie

I got the free sims 4 but when I press play my screen goes black and displays "input not supported" what can I do to fix this problem?

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Re: sims 4 "input not supported"

Hero

Hi @GrimReaper0210 

 

sounds like some issue with the game resolution and the screen resolution.

 

Try forcing the game to start in Windowed Mode and then set the resolution to the same as your monitor in the game options: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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