Re: sims 4 problem

by crinrict
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Original Post

sims 4 problem

★★★ Newbie

I bought sims 4 redeemed my code and it worked for a month then it said I had the trail version. I put the discs back in and I just opened the trail version again. I can't find any information on the problem help please

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Re: sims 4 problem

Hero

If you already redeemed the code that came with the discs, then you'll need to get in touch with a game advisor for further help with this

Game advisors can be found through live chat or call-back

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor using the new EA Help page 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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