I bought sims 4 redeemed my code and it worked for a month then it said I had the trail version. I put the discs back in and I just opened the trail version again. I can't find any information on the problem help please
If you already redeemed the code that came with the discs, then you'll need to get in touch with a game advisor for further help with this
Game advisors can be found through live chat or call-back
In Details here: How to contact a Game Advisor using the new EA Help page
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.