August 2016
i bought a new game for my kid
and after i installed it i get this messege:
unable to start :
origin is currently not running/ please make sure that origin is running before attempting to play the sims 4
[d3382ced:984c6a38:00000000:0000000]
i have been told to uninstall origin and the reinstall it.
but i keep reciving the same messege.
please need help
snir
August 2016
It's a known error, give the solutions on this page a try:
http://sims4.crinrict.com/en/2015/08/origin-not-running-d3382ced984c6a3800000000/