I have the sims 4 and get to work pack and the bits that came along with it like hats and the music but cant find any of it, also when I came to replay the game my house had disappeared and everything except for my sims so they had no where to live so had to start again
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
Also try right clicking on the game in Origin and hit repair game.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.