ok so my sims 4 keeps closing randomly.
now i play other games like europa universalis and hearts of iron 4 elder scrolls skyrim
on my computer and i do not have any crashes however sims 4 is my only game that keep crashing when im playing it.
heck i can even run sims 3 and no crashes it just sims 4 i uploaded my dxdaig to here
allso it happens like every few days very rarley but it super annoying and wish it wouldnt do it
can some one help me oh by the way im on windows 10
Solved! Go to Solution.
@Lori57 That means it's time to do a clean uninstall and reinstall of the Nvidia graphics driver. Here's how:
If that doesn't help, please run a dxdiag and attach it to a post.
@Venickaja Do you use mods and/or custom content? The crashes in your dxdiag look like they're probably caused by a bad mod, or (less likely) outdated cc. If you do use them, please move the entire Mods folder to the desktop, delete localthumbcache.package, and see whether you get another crash. You can use "save as" to rename your save while you're testing—that way, the original save will be preserved under its old name, and you can go back to that later if you want.
If you don't use mods or custom content, or removing the Mods folder doesn't help, try uninstalling and reinstalling Sims 4.
ok i only use mccc command center and it the latest version on deaderpools website.
allso i think i got a crash before i installed mc command center so i am trying to reinstall sims 4 and
see if that fixes it
i have reinstalled the game i am going to reinstall mcc command center and see if i get any crashes
i will comment back if i get a crash
https://answers.ea.com/t5/Technical-Issues-PC/Error-Code-oe61221-1df4e8dc-0000000/m-p/11213748#M2295... try this, it’s what fixed my game and someone else’s ( I don’t work for ea )
it not a error my game just legit closes
allso after a week my game just closed again
that all that happening the game closes
it crash couse i keep getting lastcrash report but i dont know how to read them.
can some one help uninstalling the game and reinstalling just delayed it the crashed
and i dont want to keep doing that
allso i wish someone from ea would just respond that why i came here
or some one who can help me rather than directing me to other thread unrelated to my problem
or telling me to remove mods whan i only have mc comand center and to unistall the game.
this is sopposed to be a technical support thread so far i have received no technical support from ea
was just on ea live chat support and once i said i was on steam the tech guy tone change and sent me to a windows 10 page about freeze and how to
fix them i am not having a freeze if this was any other game company my problem would be fixed by now but becouse it ea worst company in america
the tech support is bad im starting to get sick of how i am being treated as a customer who has a problem with ea game i am thinking about taking this
to accc or whatever in Australia and going further from there and get the Australian goverment to fix my problem i dont wanna do that but i am really thinking about it
can some one please respond my problem is a crash not a error or a freeze a crash
i am starting to get sick of sitting here for like a week waiting for some to respond with how to fix my game