sims 4 has slow gameplay

[urobosa2001]

I've done everything I deleted all my custom content and even deleted and reinstalled it again but nothing seems to be working.

[crinrict]

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Please either use pastebin.com and put the link here or use spoiler tags.

[urobosa2001]

Spoiler

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System Information
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Time of this report: 2/28/2015, 09:32:36
       Machine name: ESTHER-UROBOSA
   Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP 15 TS Notebook PC
               BIOS: F.16
          Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics     (4 CPUs), ~1.8GHz
             Memory: 4096MB RAM
Available OS Memory: 3528MB RAM
          Page File: 1617MB used, 2679MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.16384 64bit Unicode

[crinrict]

Could you please post everything

Thanks