sims 4 goes really slow + sims freeze but time goes on

svetlanaVD · February 2018

hi, so i have a new laptop not even a month old and the sims 4 goes really slow after playing 30min-45min.

i also have the expansions packs

i think that i have a really good laptop but i don't know why it is running so slow..

i have an asus vivobook pro

Processor: Intel Core i7-7700HQ

pixels: 1920 x 1080

Grafic card: NVIDIA GeForce GTX 1050

(RAM): 8 GB

1st drive: SSD , 128 GB , SATA 6 Gbps

second drive: HDD , 1 TB , 5400 rpm , SATA

speed: 2.80 GHz (can go up to 3.80 GHz)

if you guys need more information just tell me.

hope you can help me, bought this laptop mainly for playing sims 4

EA_David · February 2018

@svetlanaVD Hey, you could try playing after restarting with a Clean Boot, and see if that has any effect on the performance drop.

Also, perhaps you might want to check your performance monitor when the game starts to slow down, perhaps that will highlight where the issue lies.

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