September 2016
To whom it may concern
9 / 24 / 2016
12:33pm
Sims 4
I find that lately when I am playing the sims 4, if I were to fast forward to X3, the pace would stay the same as if on X1 and after a few seconds of being fastforwarded it would get stuck, at this point i would have to pause the game for a few minutes until the gameplay catches up, this includes notifications, skill gains, and daily routines, I dont like complaining especially when it comes to something that I love but if this problem is not fixed, then as a company you will start to lose customers who are just as loyal as I am.....Please do what you can to fix this issue, because it disrupts the gameplay and puts every gamer into a bad mood.
Kind regards
Jessica Peck
September 2016
Hi @lilmissie
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2016
Try updating your graphic drivers.
Also do you have your user files on the onedrive or on your local drive ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2016
games and stuff sit on d drive and the rest sit on c
September 2016
OK. Try updating the drivers then
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads