Help us improve Answers HQ! Take Survey No, Thanks

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

by rottenmeier
Reply

Original Post

sims 4 +eco lifestyle is not stable and crashing a lot.

★ Guide

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.63.136.1010 (64bit)
What expansions, game packs, and stuff packs do you have installed? all EP, al GP, lot of SP
Steps: How can we find the bug ourselves? testplay the game
What happens when the bug occurs? tha game crashing very often. it did not crash so often before patch and eco lifestyle
What do you expect to see? a working game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

tha game crashing very often. it did not crash so often before patch and eco lifestyle.  it is not stable.
after one crash it wouldn't even initialise on the first try afterwards. some game rapair have not bettered the situation..

Message 1 of 7 (429 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

Hero
@rottenmeier Moving this to tech for troubleshooting.

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 7 (391 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

★ Guide

i can do.

Message 3 of 7 (385 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

Hero
@rottenmeier Could you check your config.log file to make sure that the game is using the AMD card and not the chip.

Also try updating your AMD drivers. There's probably newer ones.

Your space on c is also getting to start a bit low. You still got 12 gig but it could be a factor.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 7 (360 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

★ Guide

the game is using the AMD card.

i updated the AMD drivers.

Message 5 of 7 (337 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

Hero
@rottenmeier Still same amount of crashing ? Anything specific when it does ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 7 (322 Views)

Re: sims 4 +eco lifestyle is not stable and crashing a lot.

★ Guide

i'll check, and if it still crashes as often i come back.

Message 7 of 7 (304 Views)
Twitter Stream