sims 4 crashing 2023

by 0327Haley
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Original Post

sims 4 crashing 2023

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★★★★ Novice

Hello. My game has been crashing recently and im not sure why. I can play for about 30-40 minutes before it crashes. ITs unknown and very annoying. I have cc and mods, and all is up to date. Im not sure what the issue is but I would love to find a fix.

 

Thanks

Message 1 of 5 (3,495 Views)

Re: sims 4 crashing 2023

Hero (Retired)

@0327Haley   First thing I notice you have too little free space on your bootable system device.  Try freeing up space and see if that helps.

Message 2 of 5 (3,459 Views)

Re: sims 4 crashing 2023

Champion (Retired)

@0327Haley 

 

Your graphics driver are  pretty old. I recommend that you visit nvidia.com to upgrade,

Like @roberta591 mentions you do not have  much free space on your C: drive. I recommend that you move something to your D: drive that has much more space.

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Message 3 of 5 (3,447 Views)

Re: sims 4 crashing 2023

★★★★ Novice

Hey there again. So, I took your advice and tried to clear up space, but not much to do. I also updated my drive, but my game is still crashing. It actually crashed fasted then it had done previously. Very confused on why this is happening. Here is the new dxdiag file and hopefully will get some answers. Frustrating as I can't really play my game. 

 

Thanks 

Message 4 of 5 (3,327 Views)

Re: sims 4 crashing 2023

Hero (Retired)

@0327Haley   You really need to know how the Windows operating system works to understand why 14.6Gb of free space is not enough. Not even close. Another issue is the power supply. Nvidia recommends a 450W power supply (YES I looked it up). The Dell ships with a proprietary 360W OR 500W power supply (YES I looked it up). You need to open the case and read the label. A 256Gb boot device will probably make a nice student/business computer.  The virtual drive may be using precious resources that you have so little of. Is there a reason you have the virtual drive loaded?

Message 5 of 5 (3,308 Views)
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