Re: sims 4 crashes
by Cuddly_PoochydexOriginal Post
I do not have any mods and i have attached my DxDiag and my last crash on the sims 4. My PC meets the requirements to run the game, i renamed my "The Sims 4" folder, i did a clean boot, i put origin in offline mode, and i repaired the sims 4 through origin and i don't know why my game keeps crashing. The crash is every time i save my game now and every time i travel in the game. The crash is constant. I don't have any mods installed or custom content. Please help me!!!
Critical Events:
Source
The Sims™ 4
Summary
Stopped working
Date
6/23/2018 12:30 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Origin Games\The Sims 4\Game\Bin\TS4.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.44.77.1020
Application Timestamp: 5b0f3cec
Fault Module Name: TS4.exe
Fault Module Version: 1.44.77.1020
Fault Module Timestamp: 5b0f3cec
Exception Code: 80000003
Exception Offset: 00056a82
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: 3132703064
First, I think updating your video drivers is a good idea, here is the link for the ones you need:
http://www.nvidia.com/download/driverResults.aspx/132837/en-us
When running that, choose Custom/Advanced and deselect the optional 3D and Geforce Experience components and also select the 'Clean Install' check box.
Try temporarily disabling your antivirus or other security software.
There could be a Windows system file issue and running the System File Checker can help with that:
http://support.microsoft.com/kb/929833
I'm not sure if using a 32-bit version of Windows could be an issue or not.
Let us know how you get on, thanks.
Hello,
I've had this problem in the past. Sims 4 uses a lot of high graphic details, etc, etc.. Therefore, it is critical for the computer to overheat.
-- Are you using a computer? If so, try seeing if the fan is dusty.
-- And yes, update NVIDIA.
-- Does it crash as soon as you start the game?
Please reply, in as much detail as possible, it helps people helping you 
.
You can also try fiddling around with settings, but be careful. Make sure you know what you are changing and how it will affect your game.
