sims 4 crashes without any mods or cc

[mrzpink]

I loaded up my game with mods and cc and my game just crashed while coming out of cas mode. When I loaded up my game without mods or cc my game still crashed is anyone having the same trouble

[FCF97]

Have you tried to repair the game? Open origin, right click on Sims 4 and then Repair Game. Let me know how it goes. 

- If you are happy with my answer, press +XP.
- If my answer solved your problem, mark as solution

[kreatora]

@mrzpink 

Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply