sims 4 crashes at intro :( any hope ?

by kjd13
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Original Post

sims 4 crashes at intro :( any hope ?

[ Edited ]
★★★ Newbie

im pretty sure i intalled it right .im sure there is only one way anyhow, so my game will start but crashes at the intro is there a way to fix through uninstalling and installing again or going through origin ?

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Re: sims 4

Hero (Retired)

Need DXDiag and Crash Log if possible.

 

First guess would be your Graphics Drivers on your new one need updated from either Intel, AMD or nVidia.

 

System Specs :

Start -> type: DXDiag -> Save Information  www.pastebin.com

More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/...

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Windows Error :

Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details

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