sims 4 crash

by tiffanirenner
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sims 4 crash

★★★ Newbie

when i try to seperate a household my game crashes, ive tried to "fix" the game but it doesnt help. if i want to uninstall it it says it will delet the oudoorspack i bought. i downloaded them both electronically.

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Re: sims 4 crash

Hero

@tiffanirenner Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Please either use pastebin.com and put the link here or use spoiler tags.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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