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sims 4 crash

by tiffanirenner

Original Post

sims 4 crash

★★★★ Novice

when i try to seperate a household my game crashes, ive tried to "fix" the game but it doesnt help. if i want to uninstall it it says it will delet the oudoorspack i bought. i downloaded them both electronically.

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Re: sims 4 crash


@tiffanirenner Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here:

Please either use and put the link here or use spoiler tags.

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

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