February 2018
I put Ctrl + Shift + C but the thing didn't pop up and I tried Ctrl + Alt + Shift + C and that doesn't work either. What shall i do?
February 2018
Do you have any background programs on that might use that type of key combination?
Like a screenshot program for example?
Please turn off all programs you don't need and try the game.
You can also try repairing your game. Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.