sims 4 64 bit not working

by Bigtubz85
Reply

Original Post

Accepted Solution

sims 4 64 bit not working

★★★ Newbie

i just recently downloaded windows 11 to my laptop i own a Samsung galaxy book 2 ever since i owned it i haven't been able to run the original version and can only run legacy edition even though my laptop is 64 bit i recently just got the  option to select 64 bit in the properties section in the origin app when i press play it says the video card  isn't compatible and make sure the driver is updated, ill attach a photo of my diag and can someone help or tell me if i can even run it thankyou 

xr

Message 1 of 2 (350 Views)

Accepted Solution

Re: sims 4 64 bit not working

Champion (Retired)

@Bigtubz85 

 

Sorry that processor and GPU is not supported. by the Sims 4. 

 

What are the PC minimum system requirements for The Sims 4?

What are the Mac minimum system requirements for The Sims 4?

 


 

PC SYSTEM REQUIREMENTS

MINIMUM SPECS:

  • OS: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
  • CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
  • RAM: At least 4 GB RAM
  • DISC DRIVE: DVD Rom Drive required for installation only
  • HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
  • VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
  • DIRECTX: DirectX 9.0,10 and 11 Compatible
  • INPUT: Keyboard and Mouse
  • ONLINE REQUIREMENTS: Internet connection required for product activation.
---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.

View in thread

Message 2 of 2 (308 Views)

All Replies

Re: sims 4 64 bit not working

Champion (Retired)

@Bigtubz85 

 

Sorry that processor and GPU is not supported. by the Sims 4. 

 

What are the PC minimum system requirements for The Sims 4?

What are the Mac minimum system requirements for The Sims 4?

 


 

PC SYSTEM REQUIREMENTS

MINIMUM SPECS:

  • OS: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
  • CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
  • RAM: At least 4 GB RAM
  • DISC DRIVE: DVD Rom Drive required for installation only
  • HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
  • VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
  • DIRECTX: DirectX 9.0,10 and 11 Compatible
  • INPUT: Keyboard and Mouse
  • ONLINE REQUIREMENTS: Internet connection required for product activation.
---------------------------------------------------------------------------------------
Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 2 of 2 (309 Views)