screen glitch

by emmapoo201642
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Original Post

screen glitch

★★★ Newbie

I just got a new laptop, and downloaded The Sims 4, however when I opened it, the top of the screen was glitching. I've just started on this laptop, so I don't have any CC or saves yet. Does anyone know why this might be happening?

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Re: screen glitch

Champion (Retired)

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer. 

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