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Re: reset password can't log in to game

by gamerviper07
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Original Post

reset password can't log in to game

★★★ Newbie

Just reset password.  Can't log into game from computer launcher.  Keep getting the message that the password is wrong or the information has expired.  Any help?

Message 1 of 4 (135 Views)

Re: reset password can't log in to game

★ Apprentice
@Kaelle62 Try on the origin.com website, if you are getting the same error message, I guess you will need to contact EA support.

https://help.ea.com/contact-us/
Message 2 of 4 (122 Views)

Re: reset password can't log in to game

★★★ Newbie

I tried that and got right in.  Guess I'll need to contact EA directly.  Thanks.  Also restarted computer which didn't help.

Message 3 of 4 (119 Views)

Re: reset password can't log in to game

★ Apprentice
@Kaelle62 Its an issue with origin application then. You can try to clear the origin cache.

https://answers.ea.com/t5/Origin-Client-Web-Technical/How-do-I-clean-the-Origin-cache-files/td-p/470...
Message 4 of 4 (115 Views)
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