registration reward

[dundukss31]

Hi - I registered my Sims3 and i got a little msg pop up saying that I got a free download of a town at that point i still didnt had game instaleld so i closed it- but now i cant find it. also in my email said i can redeem 1000 sims points but i only have 500 on my account

[crinrict]

Riverview is here: http://store.thesims3.com/riverview.html?categoryId=20268


As for the points, that issue is being looked into. Please contact customer support to get your extra points

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Set your language to US at the bottom
3. Describe your issue with a few words
4. Select Product: The Sims 3
5. Select Category: Billing/Purchasing or Account Management
6. Select Platform: PC
7. Click Find solution
8. Scroll down and click I still need help
9. Click Chat Now to chat with a Game Advisor
   

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html