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Re: redownloading sims 3, unknown error

by puzzlezaddict
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Original Post

Re: redownloading sims 3, unknown error

★★★★ Novice

I did everything step by step but now when i open origin and go to click on sims3 its stuck on "Finalizing" Frown

Message 11 of 24 (135 Views)
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Re: redownloading sims 3, unknown error

@brookiealison789  You don't need to use Origin to launch the game—just double-click on the base game icon in Applications.

 

If you want to get rid of the Origin error though, you can run the Origin reset tool for macs:

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 12 of 24 (131 Views)

Re: redownloading sims 3, unknown error

★★★★ Novice

when I try to open it without origin the message still comes up "Unknown error occurred"

Message 13 of 24 (129 Views)

Re: redownloading sims 3, unknown error

@brookiealison789  Okay, is this the first time you've installed TS3 on this computer?  Did you download the base game only, or did you get the Starter Pack?  (This comes with Late Night and High-End Loft Stuff, and it would make one additional fix necessary.)  Also, have you restarted your computer since you installed?  Try launching the game right after a restart, with no other apps open.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 14 of 24 (127 Views)

Re: redownloading sims 3, unknown error

★★★★ Novice

Just "TS3" base game.

ive deleted it and re-installed about 3 times in the past 2 weeks trying to solve the issue but have always made sure i deleted every file before re-downloading it

Message 15 of 24 (125 Views)

Re: redownloading sims 3, unknown error

@brookiealison789  How does it work if you try to launch the game immediately after restarting your computer?  If that doesn't help, try bypassing the launcher:

 

https://bluebellflora.com/sims-3-how-to-bypass-the-launcher-on-a-mac/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 16 of 24 (114 Views)

Re: redownloading sims 3, unknown error

★★★★ Novice

So i just did the "bypass the launcher steps" and now after that i tried to open sims3 and this new message pops up

 

"Unable to start game

 

Service initialization failed (0x0175dcbb)"

Message 17 of 24 (111 Views)

Re: redownloading sims 3, unknown error

@brookiealison789  Alright, can you take screenshots of the text in your graphicscards and graphicsrules files?  (The ones in the Bin folder inside Package Contents.)  Sometimes TextEdit plays games with the quotation marks, and it's really hard to tell the difference unless you're looking for it.  To take a screenshot, use cmd-shift-4 and drag your cursor over the section of the screen you want to capture.  You can attach the files to a post, or insert them directly into the text body.

 

For graphicscards, the text should be short.  For graphicsrules, screenshot these lines:

 

elseif (match("${cardName}", "*Broadwell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelIrisGraphics6000*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelHD6000*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Skylake*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*KabyLake*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelIrisPlus*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
else
seti cardLevel $cardLevelLow
seti isCardMatched true

 

You can use cmd-F to search for the word "Broadwell"; that should take you right to the text.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 18 of 24 (104 Views)

Re: redownloading sims 3, unknown error

★★★★ Novice

Graphiccrads:

 

vendor "Intel" 0x8086
card 0x1626 "Intel (R) Iris Graphics 6000"
end

 

Graphicrules:

 

elseif (match("${cardVendor}", "Intel"))
seti intelShadowColorFix true
if (match("${cardName}", "*Havendale*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*4?00*"))
seti cardLevel $cardLevelLowmedium
seti isCardMatched true
elseif (match("${cardName}", "*SandyBridge*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IvyBridge*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Haswell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Crystalwell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Broadwell*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelIrisGraphics6000*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelHD6000*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*Skylake*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*KabyLake*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
elseif (match("${cardName}", "*IntelIrisPlus*"))
seti cardLevel $cardLevelMedium
seti isCardMatched true
else
seti cardLevel $cardLevelLow
seti isCardMatched true

Message 19 of 24 (100 Views)

Re: redownloading sims 3, unknown error

@brookiealison789  Could you take screenshots though?  The text can be modified by copying it into a reply.  A screenshot will capture what the text looks like inside your own files, without passing through AHQ's filter.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 20 of 24 (98 Views)
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