Forum Discussion

Anonymous

10 years ago

re emburse

just downloaded laganaphyllis no problem 12 nov 2015 but spent 1900 sim points on deliciously indulgent bakery11 nov 2015. tried lots of your suggestions ie run origin as administrator, cleared caches still comes up error wont down load please can you re emburse me the sim points to purchase something else thank you

technical issues

1 Reply

rumbutter
Hero (Retired)
10 years ago
for refunds you need to contact CS

http://help.ea.com/en/article/contact-ea-help/

is your game patched up to date 1.67 hover the mouse over the base game icon on the launcher and see what it says

does Origin open up instead when you hit download ?

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re emburse","moderationData":{"__ref":"ModerationData:moderation_data:8272082"},"body":"

for refunds you need to contact CS

\n\n

http://help.ea.com/en/article/contact-ea-help/

\n\n

is your game patched up to date 1.67 hover the mouse over the base game icon on the launcher and see what it says

\n\n

does Origin open up instead when you hit download ?

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