"updatetool.exe has stopped working"

by iaf3ta
Reply

Original Post

Re: "updatetool.exe has stopped working"

@itz_Noel16  That's what you see when DISM is about to run.  It takes a few minutes to complete, or longer if you have a slower hard drive.  Please let it run to completion, and then sfc as well if DISM runs without errors, and let me know what sfc says.

 

Please also run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 16 (627 Views)

Re: "updatetool.exe has stopped working"

[ Edited ]
★★ Novice

it tells me elevated permissions are required to run dsim

 

[Edit: Holger1405, all caps removed.]

Message 12 of 16 (455 Views)

Re: "updatetool.exe has stopped working"

@Allana93Rose  Yes, you do need elevated permissions to run DISM or sfc, which is why you need to choose the PowerShell option with "(Administrator)" in its name.

 

If that doesn't help, please describe the specific issue you're having.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 13 of 16 (447 Views)

Re: "updatetool.exe has stopped working"

★★★ Newbie
@gabilicioso Help me so much was so frustrated trying to get it to work.
Message 14 of 16 (391 Views)

Re: "updatetool.exe has stopped working"

★★★ Newbie

I am having the same problem and i have tried all of these and i cant get anywhere with it please help me 

Message 15 of 16 (298 Views)

Re: "updatetool.exe has stopped working"

@hene15  Are you seeing the exact same error as the others in this thread?  If not, please post a screenshot of the error, and let me know what you're trying to do when it happens.  Please also try the steps in post 2 if you haven't already.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 16 of 16 (277 Views)