May 2015
Try searching your computer for TRAY to see if you have another sims user folder somewhere.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2015
Same that's exactly what happened to me! :[ I just really want to play, I even thought that I lost all of my CC... I logged into Origin and I clicked play on Sims 4 and then it lodded and it went to the Sims 4 screen and it basiclly froze and the |Sims 4 has stopped working| came up... Anyone got any ideas? Help us EA/Orgin we would apprecicte some advice or help :heart:
@gzz82 wrote:I'm having this error whenever I try to enter the game.
1. Load Origin, play Sims 4
2. Screen logo loads
3. Sims 4 logo come up, CRASH with error msg "The Sims 4 Has Stopped Working"
FYI, I have:
1. The game was playing fine on day of launch and the day after. I was playing with max out graphics and gameplay was smooth. It only started having this on the 3rd day.
2. I have already updated all drivers, tried Clean Boot, disabled anti-virus and everything
Googled and saw someone post this
http://www.reddit.com/r/techsupport/comments/2fbx2h/
Unfortunately wasn't very helpful without the details, can the tech staffs at Origin/EA help..?
August 2015
So far this has worked for me!
Thank you so much
August 2015
thankyou so much, my game had completley crashed and i thought id have to delete and then repurchase the game but after reading through loads of comments and trying everything your suggestion made everything up and running again. thankyou.
@artisticangelxx wrote:1. open origin
2. go to 'My Games'
3. click on the 'i' button next to the 'play' button by the sims 4 game
4. then click on 'game properties'
5. check the box to disable origin in game
Hope it resolves the issue
July 2017
This worked for me! I hadn't played in a couple months. Did an update and it wouldn't boot up at all. Unchecked this and BAM it seemed to work.
Try it. Easy fix possibly.
February 2019
Thank you! That worked perfectly for me! U are awesome!!!