"The Sims 4 Has Stopped Working" crash

by gzz82
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Original Post

Re: "The Sims 4 Has Stopped Working" crash

Hero

Try searching your computer for TRAY to see if you have another sims user folder somewhere.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 21 of 26 (1,383 Views)

Re: "The Sims 4 Has Stopped Working" crash

★★★ Newbie

Same that's exactly what happened to me! :[ I just really want to play, I even thought that I lost all of my CC... Disappointed I logged into Origin and I clicked play on Sims 4 and then it lodded and it went to the Sims 4 screen and it basiclly froze and the |Sims 4 has stopped working| came up... Anyone got any ideas? Help us EA/Orgin we would apprecicte some advice or help :heart:

Spoiler
#Help US!!!

@gzz82 wrote:

I'm having this error whenever I try to enter the game.

 

1. Load Origin, play Sims 4

2. Screen logo loads

3. Sims 4 logo come up, CRASH with error msg "The Sims 4 Has Stopped Working"

 

FYI, I have:

 

1. The game was playing fine on day of launch and the day after. I was playing with max out graphics and gameplay was smooth. It only started having this on the 3rd day.

2. I have already updated all drivers, tried Clean Boot, disabled anti-virus and everything

 

Googled and saw someone post this

http://www.reddit.com/r/techsupport/comments/2fbx2h/

 

Unfortunately wasn't very helpful without the details, can the tech staffs at Origin/EA help..?

 

 


Message 22 of 26 (1,219 Views)

Re: "The Sims 4 Has Stopped Working" crash

★★★ Newbie

So far this has worked for me!
Thank you so much Large smile

Message 23 of 26 (1,108 Views)

Re: "The Sims 4 Has Stopped Working" crash

★★★ Newbie

thankyou so much, my game had completley crashed and i thought id have to delete and then repurchase the game but after reading through loads of comments and trying everything your suggestion made everything up and running again. thankyou.Wink


@artisticangelxx wrote:

1. open  origin 

2. go to 'My Games'

3. click on the 'i' button next to the 'play' button by the sims 4 game

4. then click on 'game properties' 

5. check the box to disable origin in game

Hope it resolves the issue Standard smile


 

Message 24 of 26 (1,071 Views)

Re: Resolution: "The Sims 4 Has Stopped Working" crash

★★ Novice

This worked for me! I hadn't played in a couple  months. Did an update and it wouldn't boot up at all. Unchecked this and BAM it seemed to work. 

 

Try it. Easy fix possibly. 

Message 25 of 26 (740 Views)

Re: "The Sims 4 Has Stopped Working" crash

★★★ Newbie

Thank you! That worked perfectly for me! U are awesome!!!

Message 26 of 26 (503 Views)