July 2015
Purchase Dragon Valley 3 times @$19.90 NOT download and showing no purchase on billing
July 2015
@wildflowereb03 if you go to your purchase history, does it show up there? https://store.thesims3.com/purchaseHistory.html
Otherwise. please contact a game adviser: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/
Best of luck and happy gaming