September 2014
why do i get the error message "you must be online when logging in for the first time" while am trying to install the game on my computer? even those am already online
September 2014
You should check your proxy server settings.
- Open the Windows control panel.
- Click on Networking.
- Click on Internet Options
- Click on the Connections tab
- Click on the button at the bottom that says LAN Settings.
- Is the box next to 'Use a proxy server for your LAN' checked? If so, uncheck it and hit OK. Then click OK again.
Now, see if you get that same error. If you do, check to see if that box re-checked itself. If it did then you possibly have some malware that keeps enabling the proxy server setting. You may want to check your add/remove programs list for things like GorillaPrice, canadaalltax.com and shopndrop. Those are a few common ones, but there are more. If you have any of those you'll need to remove them with some malware removal software.
September 2014
what if i still get the error message but the ""use proxy server for your lan is unchecked?
September 2014
Other things you may want to try:
http://help.ea.com/en/article/connection-issues-with-origin/#1
If you can’t connect to Origin, it’s usually due to a blockage of data somewhere along the route of your Internet connection.
Some of the things that can get between Origin and the internet can be:
Also make sure to reset your hosts file if this doesn't help:
http://support.microsoft.com/kb/972034
Make sure Origin and the game are added to the white lists of your firewall and antivirus.
September 2014
i did all that and i still get the same error message
September 2014
There are some other suggestions here from MorningTimeCloud - http://answers.ea.com/t5/Origin/HOW-TO-Fixing-quot-Origin-Login-Unavailable-quot/td-p/3218195
Specifically this -
If the issue persists, delete the Origin Offline Cache file.
Note: These files might be hidden, if so, press Alt, select Tools, then Folder Options.
Select the View tab, then check Show hidden files, folders, and drives.