order history

[dancinthrolife]

In my order history it says that I bought $100 worth of simpoints but I didn't and I don't want these.

[Ili82]

Odd. It hasn't charged you for them has it?

[rumbutter]

contact CS only they can look at your account since this is a public forum we cannot help you since it would involve accessing your account

They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html