April 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? pc 1.51.77.1020
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? umm no dogs or cats showing up
What happens when the bug occurs? i don`t know they are not there
What do you expect to see? cats or dogs
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
i have reinstalled my sims 4 i have every add on,game and stuff pack,i have none installed mod or cc
the dogs and cats that came with the family`s in brindleton bay are not showing up also are not the stray`s or ghost dog
and i also loaded a dog from the gallery and merged it with my sim,he even didn`t show up
(i have played befroe with cats and dogs and back then they did showed up)
Solved! Go to Solution.
April 2019
problem is solved ,this can be closed,i have vertify the files and now it is working,thank you
April 2019
Hi @larsVeeke
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2019
i have already tried that but no luck
April 2019
problem is solved ,this can be closed,i have vertify the files and now it is working,thank you
December 2019
Do you remember how you resolved the issue?