December 2022
I tried the main account and it's still giving the error message
December 2022
@yenot-raccoon Do you have OneDrive running in your main Windows account? I thought I'd asked this before, but apparently not. If you do, please pause syncing and cancel the current sync, then try playing again.
December 2022
I don't have OneDrive running.
December 2022
@yenot-raccoon Please check whether Controlled Folder Access is running, and if so, disable it long enough to test.
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If that helps, you can try setting exceptions for TS4_x64.exe and Origin.exe.
If changing the settings doesn't help, or CFA isn't running at all, you can try using the takeown command on your Documents folder. You're going to use this command:
takeown /F "C:\Users\username\Documents"
Write your actual username for this Windows account (your main one) instead of username. Since the syntax needs to be exactly right, please copy this command to a Notepad file, substitute in your username, and then copy that string when you're ready to use it. Hit Windows key-X and choose either "PowerShell (Administrator)" or "Windows Terminal (Administrator)," whichever option is offered, and paste the command into the window.
Just to be thorough, please move the Electronic Arts folder out of Documents, if it's still there, before trying to play.
December 2022
the takeown command worked and I can run sims 4 from my main account now. Thank you for your patience and perseverance in helping me resolve this issue. I really appreciate your help. The next test will be if I can move my save game files in and still have it run! In the meantime I'm downloading the rest of my content as I only installed the base game while trying to get it running. Thank you again for all your time and help
Yenot Raccoon
December 2022
@yenot-raccoon I'm so glad to hear this worked. Let me know if you need any more help, and otherwise, enjoy your game.