June
This is a new problem. I was playing fine until a few days ago, when I started getting this on the game launcher, I have cleared cache on everything, cleared browsing history, and even tried to run without custom content. Not only am I getting these messages on the launcher, but none of my saved games (5 of them) will fully load. It keeps bouncing me back to the EA app. I have a new Windows 11 computer and haven't had any problems playing until now. Is the EA app working anymore or is it down. I even have to go to "Installed Content" just to log in, and still getting nowhere... Help!!! please.!!! what is wrong NOW????
June
So here I am again with the game launcher problems. I have cleared caches, cleared browsing history and everything. Was playing fine until a few days ago and kept getting these on the launcher. Is the EA app not working , or down? or what is the problem. I have this new Windows 11 computer and everything is up to date. My saved games (5-6) won't completey load when I try and it bouces me back to the EA app screen . I NEED HELP AGAIN!!!!..... This is what shows up on the Game Launcher Screen
June
June
@indycutie This problem has the same fix as before: clear Edge's IE mode data and restart your computer. (This can also happen when an EA server goes offline temporarily.) What happens when you try to load a save? How far into the loading process do you get, do you see an error message, etc.?
June
June
@indycutie Instructions for clearing IE mode data are at the end of this article:
You also don't need to login to the launcher at all. It should never be necessary while playing and for most people isn't necessary when downloading Store content either.
If you try to start a new save, does it fully load? What worlds are your existing saves in?
June
June
June
@indycutie Activating the testingcheatsenabled cheat by itself won't have any effect on your saves. It does what its name suggests—allows you to enable and use more cheats if you want—but nothing else. Some of the options that come with TCE enabled can be harmful in the right context, as can some of the other cheats that require TCE to be enabled first, but that's a separate matter.
Is OneDrive currently backing up the contents of your Documents folder? I think it might have been when you were here last, but the question is whether it is now. The fastest way to tell is to open a File Explorer window, right-click Documents in the left panel, select Properties > General, and look at the Location. Let me know whether OneDrive is in that file path or not.
If OneDrive is in fact running, please let me know how full it is. There should be a little cloud icon in the lower-right corner of your screen. Right-click that and select Settings, then Acccount, and you'll see the used and total OneDrive storage just under the email address.
I'm not suggesting you buy more storage if you're getting low. (And in fact I'm philosophically opposed to the idea, although other people can of course do what they want with their own computers.) This is just about determining whether OneDrive is contributing to the problem.
June
I did what you suggested, and it may be a One Drive...Cloud storage issue. When I created the 2nd account that I play The Sims on, One Drive is not set up on that account. Is there a way to clear storage from One Drive, or uninstall it , disable it or anything ?. Here are some pics of the 2 accounts. The 1 with the lower number is the one I don't use to play The Sims. I also included overall storage for the computer. I haven't tried to play the game yet , I need to know how I can clean out OneDrive storage without purchasing more, unless I have to. It seems this OneDrive is not synced to the other User account. But I don;t know what to do. Much needed detailed help !!!