my sims 4 wont work

[kyarna2003]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? the sims 4
What expansions, game packs, and stuff packs do you have installed? the sims 4 get famous
Steps: How can we find the bug ourselves? i dunno
What happens when the bug occurs? it wont let me play the sims 4
What do you expect to see? my game working
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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[crinrict]

@kyarna2003 Could you give a bit more details on what's not working ? Are you mods/cc updated to the current patch level ?

Are you getting any errors ?