it's been like this over a month or so. i try to start the game but it only shows the intro and then close to the closing box (see photo 1) and then if i maximize it just shows white. can't do anything at all. i have to restart my laptop so it goes away. also repaired the game over and over again and nothing happens . not sure what's causing it. could be the mods, even tho i have them all up to date???
I'm having the same trouble myself. I believe it happened to me because i forgot to go back into fullscreen mode before I closed my game. I've already tried removing my mods, it wouldn't work. So I tried to fix it in origin using game properties and typing in -w for fullscreen, but the same thing happens.
I’ve been having the same issue I’ve removed my mods folder, save files and reinstalled both origin and sims 4 and it still pops up in windowed mode with a white screen. I just tried what you recommended and it still doesn’t work, anyone have any ideas to get it back to full screen so it fixes ?
June - last edited June
Reinstalling the game has nothing to do with the problems in your current saves.
The game is reinstalled in the Program Files installation folder when second game folder - your current game including your saves can be found in the Documents folder
.REMOVING THE MODS ISN'T ENOUGH
If you have not already done so move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder!!! This is important because it applies to the errors of the game also.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC and after deleting this file
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
You need to find a culprit and either remove it or replace it with an updated version
I don't work for EA