my sims 4 game stops working unexpectedly

by tiffanygaylordxo
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my sims 4 game stops working unexpectedly

★★★ Newbie

My laptop meets the requirements to play the game but for some reason during the game play I get a message come on my screen saying the Sims 4 has stopped working and needs to shut down. This always happened before and I fixed it by changing my internet settings and disabling origin whilst in game but sims ive had the new Get Together pack its happening again.

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Re: my sims 4 game stops working unexpectedly

Do you have any CC (custom content)? Try taking that out first. 

If the game still has issues, could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by using Pastebin and share the link with us in this topic. Or paste the full thing in between spoiler tags.
Don't paste it directly into your answer, because that won't fit.


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Answers HQ Guardian

do not work for EA

 

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