Help us improve Answers HQ! Take Survey No, Thanks

my pets keep crashing

by andrzelika1983
Reply

Original Post

my pets keep crashing

★★★★ Newbie

hello, I am having trouble with my cats & pets pack. every time I create a dog or a cat, for some minutes it works but then the whole screen goes white and then I have to restart my laptop for it to close. Please help.

Message 1 of 2 (50 Views)

Re: my pets keep crashing

[ Edited ]
★★★ Guide

Hi @andrzelika1983 

 

Do you use any mods or cc? if so please check my post here on fixing/maintaining your game while using Mods and CC.

 

The Cats and Dogs pack was quite a large expansion and proved to be an issue for quite a lot of people, I'll give you 2 links that may help you with the requirements as they increased quite a bit for the game to run well.

 

Also see this Troubleshooting your game post by Crinrict.

 

Sasha



nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. Standard smile
I have no connection to EA

Message 2 of 2 (24 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help