my pets keep crashing

[andrzelika1983]

hello, I am having trouble with my cats & pets pack. every time I create a dog or a cat, for some minutes it works but then the whole screen goes white and then I have to restart my laptop for it to close. Please help.

[Sashas0nic]

Hi @andrzelika1983 

Do you use any mods or cc? if so please check my post here on fixing/maintaining your game while using Mods and CC.

The Cats and Dogs pack was quite a large expansion and proved to be an issue for quite a lot of people, I'll give you 2 links that may help you with the requirements as they increased quite a bit for the game to run well.

• 1 when Cats and Dogs pack came out 

• and the 2nd

Also see this Troubleshooting your game post by Crinrict.

Sasha

nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. 
I have no connection to EA