I downloaded the expansion pack Get To Work and afterwards my Cats and Dogs expansion pack has disappeared.
In the main menu it says I do have the pack installed from buying it some 6 months ago but when i load/click new game it is not there at all, none of the items show up and i cannot create a pet.
It seems to me that by installing get to work cats and dogs has been deleted or at the east overridden.
In addition to the above problems I am unable to adopt children.
thank you very much for your time,
Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.