September 2014
I just bought The Sims 4 and when I typed in the Product Code for the first time it said it had already been used. I am logged into my account and this is a brand new game so I'm not sure what the problem is. I made sure my setting were on show all and refressed the My Games tab several times but it's still not working.
September 2014
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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