lagging issues.....

[s-bergin795]

I'm so frustrated at this point so any help would be great. up until a few months ago my game was working perfectly, i have a high end laptop and its well able to run the sims 4 on high settings so i was confused when i launched my game and i couldn't play because it was so laggy, so i tried all i could by removing all my mods, making sure the right graphics card was working, uninstalling the game, updating all my drivers etc. so i gave up on trying to play until about a week ago i updated my gforce driver and i launched the sims 4 straight after and it worked perfectly! so i played for a bit then ended the game and tried starting it back up again, and again it was back to being laggy again!... could any one help me out with this?i have no idea whats causing this...

[jpkarlsen · Accepted solution]

I notice that you have uTorrent installed along with its "web helper" utorrentie.exe (serves Ads in uTorrent and your browser). This has been known to cause problems gobbling up huge amounts of memory. Try to make sure that it is not running before starting The Sims 4. See if that helps.

[crinrict]

Hi @s-bergin795

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

[s-bergin795]

yeah sure

[crinrict]

Hi @s-bergin795

your specs definitely look fine.

Do you have lags in just one save game or also if you start a new one for testing purposes ? Is it a general lag in all modes or just live mode ?

[jpkarlsen · Accepted solution]

I notice that you have uTorrent installed along with its "web helper" utorrentie.exe (serves Ads in uTorrent and your browser). This has been known to cause problems gobbling up huge amounts of memory. Try to make sure that it is not running before starting The Sims 4. See if that helps.

[s-bergin795]

it kind of depends. i usually play on a 64x64 plot and was playing the same save game for the last year. so i tried to start new ones on very small plots with no CC or anything and the same lag was there though not as bad as the 64x64 and it lagged in all modes... and when i played that one time after i updated my drivers and it was working fine there was absolutely no lag on that old save game.

[s-bergin795]

ah okay ill try that out thanks

[s-bergin795]

thanks so much for the help! i cant believe that was the problem lol