I bought sims 4 and downloaded that just fine, as this is my first time ever using Origin. I just bought the Sims 3 - starter pack and when i put in the first disc, and i put in my product key, it says that it's already been used . I don't understand how as i have just unwrapped the plastic off this pack. it's highly frustrating, what can i do to fix this?
@lyssaaleighh3 Please contact an Advisor as they will be able to check the code and see what exactly is going on:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com) 2. Make sure you are logged in (top right corner) and select 'Help with Game' 3. Find the affected game (if it's an account issue select Origin) 4. Select 'Contact Us' at the bottom right on the new page 5. Select your platform and then 'Next' 6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'. 7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
@lyssaaleighh3 Please contact an Advisor as they will be able to check the code and see what exactly is going on:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com) 2. Make sure you are logged in (top right corner) and select 'Help with Game' 3. Find the affected game (if it's an account issue select Origin) 4. Select 'Contact Us' at the bottom right on the new page 5. Select your platform and then 'Next' 6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'. 7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
