invalid license

[50pips]

Hi

I brought The Sims 4 from a major shop and cant get it to work.

The license code is inside the case.

I installed the game and inserted this number when it asked me.

When i click Play i get this error:

Invalid License. Reason code = Missing DLL:[msvcp120.dll]  Error:0x7E

Not sure why it would say this with a new game.

I tried uninstalling and re-installing the game but still cant get past this issue.

Any ideas as to what i can try.

Thanks