installation error

[Novamac191]

hi so I updated my sims 4 and after I was going on it than it said installation error so I don't know what to do I'm upset because I spent a lot of money on packs so I'm really wishing for you to help me fix it so I can play again I don't want to start over and spend more money . 

[jpkarlsen]

@Novamac191 

Please post the exact error message.

[Novamac191]

@jpkarlsen I don't know how to

[jpkarlsen]

@Novamac191 

You can take a screenshot or just write it.