im trying to log in

[Yasi6789]

I made an account to ask this! Alright so I'm trying to onto the sims 4 online library but every time i try to log in online it says "your credential account has expired, try resetting your password" It always says that or something along the lines of that. I've reset my password lots of times but it doesn't help. What do i do? Please Help!

[Phantomlover1717]

Best thing is to contact EA about this:
https://help.ea.com/en/contact-us/