i logged out before assigning t

by Xyl4
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i logged out before assigning t

★★★ Newbie

(excuse me for the english)
I just have wasted money.

When i've made an account on the https://www.thesims3.com/
i pressed Create an account!

but it took me to a site where i could choose a "Name" for myself and an avatar, i didn't had to assign any emails or password, but then i didn't know only THEN i could assign an email so i have pressed the "log out" button to check if i could just like that log back in and i have locked myself out AND before logging out i have registered my "Product Key code" thingy is there anyway i can get my "account" back? 

i'm talking about this one https://mypage.thesims3.com/mypage/Maddesu i literally locked myself out... logging out without assigning any email and only putthing the code in...

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Re: i logged out before assigning t

★★★ Newbie
@Xyl4 can i get account back if i'll tell the serial code that i've used on that account...? is there any way i will be able to finnaly assign my email to it?
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Re: i logged out before assigning t

@Xyl4  Please contact EA customer support for help.  There's no one on this forum who can help with account issues like yours.  But if you provide proof of purchase or ownership of the game to a support rep, along with details of how and when you tried to create your account, you may be able to regain access.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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