i keep getting the error unable to start: the sims 4 is already running

by cheesinater
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i keep getting the error unable to start: the sims 4 is already running

★★★ Newbie

i tried everything i can do to fix it and have no idea what to do now

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Re: i keep getting the error unable to start: the sims 4 is already running

Hero

Hi  @cheesinater 

 

are you using Controller Folder Access ? That can sometimes cause this error.

 

Here's an explanation how to turn it off or add Sims 4 as an exception: https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

 

 

Other possibilities: 

 

  1. The game is actually already running. Check your task manager if it is
  2. The game is running on a different Windows User account. Switch to that and turn it off.

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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