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i just brought the sims 3 digital download i have problems....

by roxxanne85
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i just brought the sims 3 digital download i have problems....

★★★ Newbie

i downloaded the mac version of the sims 3 from Grametree, checked the specfications and everthing was ok. 

I managed to get to the game launcher screen but then the frustrating things happened. 

1st- it keeps downloading updates for patches which i have no idea what thats about

2nd - i keep getting asked for the registration code over and over again 

3rd - now it saying i have reached the license limit for this product, i havent even loaded the game properly yet. 

 

i have a macbook pro using mac os x  version 10.5.8, 

 

please help if you can!!

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Re: I just brought the Sims 3 digital download I have problems....

Champion (Retired)

Good evening roxxanne.

Because this is a problem that is involving a serial key, you'll have to contact EA directly, as we are unable to provide you with assistance regarding them.

You can do so here >> https://help.ea.com/contact-us

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Re: I just brought the Sims 3 digital download I have problems....

Champion (Retired)

Good evening roxxanne.

Because this is a problem that is involving a serial key, you'll have to contact EA directly, as we are unable to provide you with assistance regarding them.

You can do so here >> https://help.ea.com/contact-us

Message 2 of 2 (193 Views)
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