June 2021
i cant download sims 4 from EA PLAY from XBOX GAMEPASS ULTIMATE for pc but other game i can download
Solved! Go to Solution.
June 2021
June 2021
@pisiu007 Try clearing the EA Desktop App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, please let me know whether you've ever had Sims 4 installed on this computer, or ever added it to your Origin account through an EA Play subcription before now.
June 2021
June 2021
Hi @pisiu007,
I'm currently looking into this, is there a chance that you can create an EA Error Report and share the ID in this thread?
https://help.ea.com/in/help/ea/ea-desktop/run-error-report/
With the Error Report ID we can do some more investigating.
June 2021
June 2021