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i cant connect to the sims 4 gallery

by preshbillie
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i cant connect to the sims 4 gallery

★★★★ Novice

my origin is online and i have wifi, but i cant seem to connect to the gallery. it used to work before, so i have no idea why it isnt working now, it comes up with a 'connect or stay offline?' screen every time, and when i click connect, it freezes, then says it cant connect. can someone help? 

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Accepted Solution

Re: i cant connect to the sims 4 gallery

Could very well be the problem. Could you try disabling it to test?

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Re: i cant connect to the sims 4 gallery

Did something change since the last time you were able to connect? Or do you have security software that might be blocking the connection for the gallery?

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Re: i cant connect to the sims 4 gallery

★★★★ Novice

i downloaded a vpn thing recently, could that be the problem?

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Re: i cant connect to the sims 4 gallery

Could very well be the problem. Could you try disabling it to test?

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Re: i cant connect to the sims 4 gallery

★★★★ Novice

yep, i think it was the problem ahaha, sorry to bother u >.<

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Re: i cant connect to the sims 4 gallery

Don't worry, you're not bothering me High five happy I could help!

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Re: i cant connect to the sims 4 gallery

★★★★ Novice

Im getting the same problem now I have wifi, but it wont connect to the gallery its says Connect or not.. the same thing that you were getting.. what was your work around to make it work? I have windows 10 and can't figure out how to make it work

Message 7 of 8 (72 Views)

Re: i cant connect to the sims 4 gallery

@kdunbar472 in this case it was a VPN that was causing the issues. If that isn't the case for you, could you make a new post about the issue you're having?

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