December 2015
same with me but it says i don't have any hidden games i brought them off origin now i don't know where they went???
December 2015
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/EA-Help-Beta/How-to-conta
January 2016
i can't redownload my sims 3 because an error comes up
January 2016
whats the error message if any ? PC or Mac ?
March 2016
i deleted my sims off origin but now it is saying that the code is already been used, i really dont want to buy the sims 3 for a 3rd time. my first orgin account wiped everything for some reason and i had to rebuy all of my games, now this has happend, please help
March 2016
are you logging into the right account ? as some people have 2 accounts or try logging into orign with the same email and password you use for the sims3 account as the sims3 and origin accounts are tied together
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
March 2016
Try Right clicking Spore, then go down to where it says "Repair Game", click it. It should verify if the games files are corrupt, and fix them.
April 2016
I couldn't find the "Hidden games" thing. Maybe it's a PC thing.
I just wiped my mac air and when I went to re-download my games, It said my library was empty. After a few mins of looking around, I went to the top left hand of the screen, clicked "games" and "reload my games" and they all showed up.
hope this helps!
April 2016
it does not show up, but i have the code.
April 2016
check the new layout in Origin http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...
if after that it's missing or has buy contact CS
to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser