how to get rid of the bug on the water slide in the backyard stuff pack

[gamerz982]

Backyard Stuff Pack Problems

Ok, so I got the new backyard stuff pack and I was really excited but I was really disappointed with the content...

The hair is bad and there is a dreadlock hairstyle that is put twice with the smallest ever difference. The most annoying thing is the fact that the waterslide has a glitch. They get to like 1/3 on it and it glitches out. How do you fix this (if you can) and whoelse has had this problem.

xoxo random stranger

[Phantomlover1717]

The water slide is a bit glitchy, it's a known bug: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/OPEN-Animation-Error-with-Slide/td-p/5451485

On the hair, do you have any mods or CC (custom content)? Try taking that out.
If not feel free to post in the bug forum, try adding some pictures. 
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445107#U34...

[roberta591]

@gamerz982 Is your computer a pc or mac? If you computer is a pc please post your computer's dxdiag. thank you